Individual Support

CHC33021 - Certificate III in Individual Support


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CHC33021 – Certificate III in Individual Support (Ageing)


16 September 2024

DURATION >> 12 months
DELIVERY >> Hybrid delivery: virtual, face to face, online and self-paced program.
WORK PLACEMENT >> 120 hours (arranged for you by ITeC Academy)
SUBSIDISED PRICES >> You may be eligible for Smart and Skilled funding or training subsidies.*  View Fees & Charges PDF for information.
NON-SUBSIDISED PRICES >> Full-fee $6,930.
ENTRY REQUIREMENTS >> Must be an existing worker in the sector if studying in “anytime mode”.
LOCATION >> ITeC Academy, Wollongong.

The perfect starting point for a rewarding and fulfilling career in aged care.

Develop the core skills to work with older people in a range of care environments including; in home care and residential care. In these jobs, person-centred support is provided to older people meeting their individual needs. With no entry requirements or pre-requisites applicable to this course, there is no easier way to get started!

This qualification is considered the baseline standard for people entering the aged care sector. This course prepares you to engage with older people, understand their needs, communicate effectively and be able to perform the basic skills expected of a new care worker.

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Learn new skills

Throughout the qualification you will learn to:

  • Provide individualised person-centred support to clients and residents
  • Facilitate the empowerment of older people
  • Work with a range of diverse people, including clients and residents living with dementia
  • Follow safe work practices and meet personal support needs.
    Achieve your goals

    On the successful completion of all course requirements, you will gain:

    • A nationally recognised qualification: CHC33021 – Certificate III in Individual Support (Ageing).
    • A first Aid Certificate: HLTAID011 – Provide First Aid.
    Career outcomes

    Completing this course will provide you with a nationally recognised qualification and may help you to prepare for career roles such as a:

    • Residential Aged Care Worker
    • Home Care Worker
    • Senior Personal Care Assistant
    • Community Access Coordinator
    • In Home Respite Worker
    • Nurse’s Aide
    Course Units

    Core Units

    CHCCCS031 – Provide individualised support.
    CHCCCS038 – Facilitate the empowerment of people receiving support.
    CHCCCS040 – Support independence and wellbeing
    CHCCCS041 – Recognise healthy body systems.
    CHCCOM005 – Communicate and work in health or community services.
    CHCDIV001 – Work with diverse people.
    CHCLEG001 – Work legally and ethically.
    HLTINF006 – Apply basic principles and practices of infection prevention and control.
    HLTWHS002 – Follow safe work practices for direct client care.

    Elective Units

    CHCAGE011 – Provide support to people living with dementia.
    CHCAGE013 – Work effectively in aged care.
    CHCPAL003 – Deliver care services using a palliative approach.
    HLTAID011 – Provide First Aid.
    CHCAGE007 – Recognise and report risk of falls.
    CHCCCS036 – Support relationships with carer and family.


    You will be assessed a number of ways. These methods may include:

    • Written questions
    • Role-plays
    • Observation in the classroom in a simulated environment
    • Observation in the workplace
    Funding and Fees
    You may be eligible for state or territory training subsidies to assist with course fees.
    Check your eligibility for Smart and Skilled funding or speak to us to find out more details about subsidised prices on 02 4223 3100.

    For information on funding, subsidies and prices view our Fees and Charges Schedule.

    Facilitate the empowerment of people receiving support.

    Enrol Now!

    Secure a position in this course now!

    Need Help?

    If you have questions about this course get in contact.

    * This training may be subsidised by the NSW Government through the Smart and Skilled program.
    * Training under NSW Fee Free is fee free and fully funded by the NSW and Commonwealth Governments’.
    * ACT Traineeships training is funded by ACT Govt. in partnership with the Commonwealth Govt.
    * ACT – Skilled Capital is an ACT Government training initiative, funded by the ACT and Australian Governments.