Throughout the qualification you will learn to:

• Work in a more senior capacity including team leader roles
• Provide services to older people with more complex needs and support independence and wellbeing
• Work with groups in residential aged care settings and home care environment.

On the successful completion of all course requirements, you will gain:

• A nationally recognised qualification: CHC43015 – Certificate IV in Ageing Support.
• Experience in providing advanced care in a home care or residential setting.
• Leadership skills in supporting a team in a residential or home care / community services environment.

Employment Opportunities
Graduates of this course will be well-prepared to take on roles such as:

• Aged Care Sector Team Leader

• Senior Support Worker

• Personal Care Worker (Advanced)

• Community Care Support Coordinator

• Residential Support Worker

Upon successful completion you will be qualified to provide support across various care settings, with the skills to adapt and respond to the diverse needs of older Australians under industry standards.

Core Units

CHCADV001 – Facilitate the interests and rights of clients.
CHCAGE001- Facilitate the empowerment of older people.
CHCAGE003 – Coordinate services for older people.
CHCAGE004 – Implement interventions with older people at risk.
CHCAGE005 – Provide support to people living with dementia.
CHCCCS006 – Facilitate individual service planning and delivery.
CHCCCS011 – Meet personal support needs.
CHCCCS023 – Support independence and wellbeing.
CHCCCS025 – Support relationships with carers and families.
CHCDIV001 – Work with diverse people.
CHCLEG003 – Manage legal and ethical compliance.
CHCPAL001 – Deliver care services using a palliative approach.
CHCPRP001 – Develop and maintain networks and collaborative partnerships.
HLTAAP001 – Recognise healthy body systems.
HLTWHS002 – Follow safe work practices for direct client care.
CHCCCS038 – Facilitate the empowerment of people receiving support.

Elective Units

CHCCCS010 – Maintain a high standard of service.
CHCCCS019 – Recognise and respond to crisis situations.
CHCCOM002 – Use communication to build relationships.

You will be assessed a number of ways. These methods may include:

• Written questions
• Role-plays
• Observation in the classroom in a simulated environment
• Observation in the workplace

• Hold a CHC33015/CHC33021 Certificate III in Individual Support (Ageing).
• Be an existing worker in the aged care/health sector.
• Sound internet knowledge and ready access to the internet.
• Able to use a computer and have sound digital literacy skills.
• Has own computer/device compatible to course requirements.
• Reading and writing skills to answer assessment questions.
• Be able to meet the physical requirements of the job tasks e.g. make beds, stand for extended periods.

At ITeC Academy, we’re committed to training support workers who make a genuine difference. Our experienced trainers, industry-aligned curriculum, and supportive learning environment ensure you graduate job-ready, confident, and capable of delivering high-standard care.
Contact ITeC Academy to enquire about credit for prior learning, credit transfers, further study options including first aid, related courses or any questions you may have regarding this course.

You may be eligible for state or territory training subsidies to assist with course fees.
Check your eligibility for Smart and Skilled funding or speak to us to find out more details about subsidised prices on 02 4223 3100.