Below are answers to frequently asked questions (FAQ). If your question is not answered here, please contact us on 02 4223 3100.


Where is the campus located?
ITeC Academy is located at 1-5 Miller Street, Coniston NSW 2500, offering a convenient and charming environment for students. Just a 2-minute walk from Coniston train station, the campus is easily accessible for those commuting from various regions. Nearby, students can enjoy a quick snack or a cozy study break at the popular Coniston Bakery, Fresh at 5 Bridge St, Coog’s Cafe, Honey Bee Cafe, and Coniston Hotel. The Academy is also only a few minutes’ drive from Wollongong CBD, providing access to a variety of shops, restaurants, and entertainment options. Additionally, the beautiful Coniston beach is just a short distance away, offering a perfect spot for relaxation and leisure. This convenient location enhances the overall student experience, making ITeC Academy a great place to study and thrive.
Does the campus have parking?
There is plenty of free parking around the ITeC campus including on Miller Street, Fox Avenue and within the campus itself. 
During the day, most onsite campus parking is reserved for staff, however if your course runs after-hours, please feel free to utilise staff parking after 4.30pm.
How much do courses cost and are there any financial assistance options?

Course fees vary depending on the course you wish to study. You can find out more information about our fees and charges via the Fees and Charges Schedule here.

The great thing about studying with ITeC Academy is that we also offer various state and territory subsidised training programs to assist with your course fees. This may include a full fee or part fee subsidy which equates to significant savings, making studying with us even more accessible!

What courses does ITeC Academy offer?

ITeC Academy offers a range of courses in aged care, business, construction, entertainment, and hospitality. View all available courses on our website.

How do I apply for a course at ITeC Academy?

You can apply for courses online through the ITeC Academy website by filling out the application form, alternatively call us on 02 4223 3100 or drop into our campus at 1-5 Miller Street, Coniston NSW between 8.30am – 5pm Monday to Friday.

What are the entry requirements for courses at ITeC Academy?

Entry requirements vary by course, but generally our courses have minimal entry requirements with no ATAR needed. Some courses require applicants to have completed a certain level of education and may need to provide proof of relevant work experience. These requirements will be listed on the specific course page. For further information call our team on 02 4223 3100.

Is there a minimum age limit for courses?

Minimum age for the majority of courses is 15 years.

Am I too old to enrol in a course?

No, you are not too old. We encourage adults of any age to sign-up for our courses. There is no maximum age limit as we never stop learning.

Can I transfer credits from another institution to ITeC Academy?

Credit transfers are evaluated on a case-by-case basis. Please contact us on 02 4223 3100 for further information. 

What is the refund policy for course fees?

The refund policy is outlined here and varies depending on the timing and circumstances of withdrawal.

Are there any courses available for non-English speakers?

At this time, all our courses are provided only in English.

Do you offer venue hire?

ITeC Academy is currently undergoing a transformation, which has temporarily impacted our usual venue hire capacity. If you have previously hired a space from us, please get in touch as we may still be able to accommodate your needs in some circumstances.

Can I hire the recording studio?

The recording studio may only be hired if an ITeC audio engineer is operating the equipment. Availability and costs are dependant on ITeC Academy and the ITeC in-house Audio Engineer. The in-house engineer at ITeC is Brent Williams


How do I start my career in aged care?

You can start your career today by enrolling in an ITeC Academy aged care course. 

ITeC Academy is a subsidiary of IRT, one of Australia’s largest community-owned providers of independent living, aged care and home care. IRT is expanding and as a result, they regularly have career opportunities available. Check current vacancies here.

Are there any refresher or further development courses available for aged care professionals?

Absolutely – many of our students already work in the aged care/home care sector and our courses align to industry career pathways.

How long do aged care courses take to complete and what is the format?

It really depends on the course, but most courses are between 3-12 months in duration. For example, the Certificate III in Individual Support (Ageing) takes up to 12 months, whereas our Assist Clients with Medication course takes less than a couple of days.

Most of our courses are a mix of learning modes to meet all your learning needs. These may include:

  • Virtual and face-to-face sessions
  • Group discussions
  • Practical activities and projects
  • Written questions and research exercises
  • Practical observations in a simulated environment and the workplace.
What will I learn from an aged care course?

You’ll learn a range of skills including:

  • Communication skills to build positive relationships with aged care residents and home care clients and their families.
  • Practical skills such as manual handling and personal care.
  • How to work legally, ethically and safely while supporting older people to optimise their quality of life.
What are the accreditation and certification requirements for aged care courses?

Usually the requirements involve a certain volume of self-directed study per week, in addition to classroom/virtual session hours. A work placement may also be required.

You will need to be deemed competent in all assigned assessment tasks to achieve your qualification/statement of attainment. These are listed on each individual course page.

What type of aged care courses are available and what do they cover?

At ITeC Academy we offer a range of nationally accredited qualifications, skill sets and short courses in the aged care sector. We also offer non-accredited short courses. Some of these are entry-level courses for people starting out in the aged care sector, while others are designed to upgrade the skills of those already working in aged care.

Our courses cover all the topics you need to work in the aged care sector. We support our students to learn everything from First Aid and CPR, basic aged care worker skills and health and leisure activities to dementia support strategies and medication assistance skills, all the way to leadership development and management.


Our qualifications are recognised nationally. From Certificate level through to Diploma, our full qualifications are available with a blended delivery model including face to face classes, virtual learning, self-directed experiences and on the job practice and assessment.

Skill sets

Skill sets include accredited unit/s of competency that target a specific skill area. We offer a range of skill sets including medication assistance, entry to care roles, dementia support and palliative care. These market leading learning programs include a blend of online learning, video instruction, virtual classes, on the job practice and assessments.

Short courses

Including both accredited and non-accredited offerings, our short courses are targeted to specific skills such as First Aid and Diabetes support.

Are there any self-directed learning options available for aged care courses with ITeC Academy?

Yes there are! You can enrol in Certificate III in Individual Support (Ageing), Provide First Aid, Provide CPR and our Assist Clients with Medication Skill Set at a time that suits you and have complete flexibility over when and where you study.

What are the prerequisites for enrolling in an aged care course with ITeC Academy?

Our aged care courses typically do not have specific prerequisites to enrol. Prerequisites are listed under Entry Requirements on the course page. You will be advised of any specific requirements when you apply to enrol in one of our courses.


Do I need to play an instrument to enrol in the music course?

No, you do not need to play an instrument to enrol in our music course, though it can be an advantage. ITeC’s music course focuses on audio recording, mixing, and mastering. You will learn the intricacies of DAWs (Digital Audio Workstations), where you can record, edit, mix, and master audio tracks. Students will be provided with stem tracks to work on and will also learn how to record new tracks. Occasionally, musicians are invited to the class for recording sessions, but if there are students who are musicians and wish to play and record, that is preferable. During recording sessions, students who are not performing will be involved in set-up of gear, placement of microphones, engineer duties and operating equipment. Please note that performance is not assessed as part of this course.

Do I need any specifics skills to enrol in any of the entertainment courses?

Our entertainment courses are designed to teach you specific skills in the course field. However, it is advised that students should be confident in the basic operations of a computer to successfully complete both our Music and Screen and Media courses.

Will I get to use ITeC's professional recording studio?

Students enrolled in our Music course will have the opportunity to learn in ITeC’s Reconnect Recording Studio. Here, they will gain hands-on experience with our 24-track Audient recording desk and a range of high-quality outboard equipment, including pre-amps, limiters, compressors, EQ, and effect units. They will also work with various popular microphones in a soundproof, acoustically designed space. Additionally, students will learn the recording, mixing, and mastering process “in the box,” making it ideal for those who wish to record at home with limited equipment. Our course offers the best of both worlds.

Students in the Screen and Media course may also utilise the recording studio, particularly when recording foley sounds for their projects.


Do I need PPE for the construction course?

Students are required to wear enclosed safety boots and appropriate clothing when doing construction courses.  

Will I get to use power tools?

Our construction courses encompass the use of a variety of tools, tailored to each specific program. Generally, students will work with a selection of power tools, such as drills, sanders, saws, and other equipment necessary for course projects. Additionally, hand tools will be used to ensure comprehensive training and skill development.

Are female-identifying students encouraged to apply?

Absolutely YES! Female and non-binary students are welcome to enrol in all courses at ITeC Academy. While we acknowledge that the construction industry has traditionally been male-dominated, times are changing. More women and non-binary individuals are now entering the fields of construction, building, and trades.

If any student requires extra support, encouragement, or feels vulnerable, our trainers and staff are here to provide assistance and guidance. We are committed to creating an inclusive and supportive environment for all our students.

Over the past few years we have seen more and more female and non-binary students enrol in our courses. Upon successful completion, many students have gone on to secure a job in the construction, building and trades industry. 


Do students get to cook food?

Whether you get to cook food depends on the course you enroll in. Our Certificate courses in Hospitality include both theoretical and practical units, giving students the opportunity to cook and serve food. Conversely, our Food Safety skill sets are primarily theory-based, with practical assessments focused on handling and serving food safely, rather than cooking recipes.

What should a student expect in a Hospitality course?

It should be expected that students will be handling sharp knives and equipment that may cause injury. Students should also expect to be around hot and cold surfaces and that there may be strong smells, loud noises  and that the handling of different textures will occur during Hospitality courses that offer practical components.