CHCSS00070 – Assist Clients with Medication
NEXT COURSES START: Enrol anytime
DURATION: Short course
DELIVERY: Online learning, virtual support, workplace based practices and observation.
WORK PLACEMENT: None
FEE: $500
ENTRY REQUIREMENTS: Minimum of either CHC33021/CHC33015 Certificate III in Individual Support or relevant certification and industry experience involving provision of direct client care support verified as suitable for enrolment by ITeC Academy.

Assist Clients with Medication Course – Build Confidence and Capability in Safe Medication Support
Step into a specialised area of care with ITeC Academy’s CHCSS00070 – Assist Clients with Medication. Designed specifically for support workers and health professionals working in aged care, home care, and community services, this course will develop the practical and theoretical knowledge required to assist clients with their medication needs safely and effectively.
Whether you are working in direct client care or looking to enter the community services industry, this course gives you the medication skill set to confidently provide medication assistance, complete accurate documentation, and support clients in accordance with professional and legal guidelines.
Assist Clients with Medication Skill Set in Community Services
The CHCSS00070 Assist Clients with Medication skill set is a nationally recognised skill set developed to meet the growing demand for qualified support workers capable of assisting with medication in health and community care settings. This unit describes the skills and knowledge required to assist clients with medication as per a written care or support plan and in line with regulatory requirements.
Supporting clients with medication involves assisting them to self-administer medication or providing physical assistance, while ensuring best practice and adherence to policy are followed. These practices include confirming the correct dosage, checking expiry dates, interpreting client information, monitoring post administration client checks, and maintaining accurate documentation of medication administration.
Develop Medication Skills with Real-World Applications
Participants in this medication skill set will learn how to:
- Provide medication assistance across various health care settings.
- Support clients to self-administer medication under supervision and guidance.
- Understand medication requirements including different forms of medication such as prescription and over-the-counter medications.
- Check for correct dosage and follow procedures for confirming details checked medication.
- Conduct post administration client checks to monitor and document the impact of medications.
- Complete medication documentation accurately and in line with workplace policies.
- Interpret dosage instructions and manage contingencies related to stored medications, medication refusals, and medication errors.
This unit applies to a range of health workers and support workers, particularly those in aged care, disability services, and other community services sectors. It is suited to those supporting people in care homes, individual home settings, or residential environments.
Medication Skill Set for Health Workers and Support Roles
The Assist Clients with Medication skill set is essential for those in support roles such as aged care workers, disability, enrolled nurses under supervision, and community care professionals.
The medication skill covers a range of workplace-specific scenarios and focuses on aligning support with organisational procedures, health care regulations, and client care plans. Understanding healthy body systems and the basic functions of the human body is essential in this area.
Supporting Clients with Confidence and Accuracy
In the community services industry, assisting clients with medication is an area involving provision of both physical assistance and emotional support. This course teaches workers how to confirm client identity, follow correct protocols for medication administration, understand the implications of incorrect dosages, and follow up with appropriate post-administration care.
You’ll develop skills to:
- Follow organisation procedures for error medication charts and medication contingencies.
- Apply basic calculations for measuring dosages accurately.
- Adhere to industry codes of practice when assisting with counter medications and prescriptions.
- Communicate effectively with a registered nurse or supervisor when medication issues arise.
This training ensures the administration consistently adhered to meets both safety standards and ethical responsibilities.
By successfully completing this course you will be issued a Statement of Attainment.
Skill Set Requirements
This skill set has been endorsed by industry as suitable for individuals who hold a qualification at Certificate III level or higher in an area involving provision of direct client care or support.
Achieve Your Goals
On the successful completion of all course requirements, you will gain:
- A nationally recognised Statement of Attainment: CHCSS00070 – Assist Clients with Medication Skill Set.
Career Outcomes
This skill set is for people working in various care and support roles in the community services industry who wish to develop skills in supporting people to self-administer medication.
Course Units
Core Units
HLTAAP001 – Recognise healthy body systems.
HLTHPS006 – Assist clients with medication.
Assessments
You will be assessed a number of ways. These methods may include:
• Online quiz
• Practical/simulated activities*
• Other self-directed activities
*Simulated observation applies to students working in home care.
Why Choose ITeC Academy?
ITeC Academy is a trusted training provider with over 30 years’ experience in education and training for the community services industry. We are known for delivering quality, compliant, and industry-relevant programs that equip participants with real-world skills for real-world roles.
By completing this course, you’ll:
- Gain a clients with medication skill that enhances your employability.
- Learn how to provide assistance with medication in alignment with industry best practice.
- Improve your capacity to deliver safe, person-centred care.
- Advance your career in aged care, disability support, or broader community services.

Learn how to check correct dosage




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