CHCSS00137 – Palliative Approach Skill Set
NEXT COURSES START: Taking Expressions of Interest
DURATION: 16 weeks
DELIVERY: Blended learning model including; online and workplace based learning activities
WORK PLACEMENT: None
FULL FEE: $500
ENTRY REQUIREMENTS: This skill set is for individuals who hold a qualification at Certificate III level or higher in Community Services, Health or a related field, work in various care and support roles verified as suitable for enrolment by ITeC Academy
LOCATION: ITeC Academy, Wollongong

Palliative Care – Support with Compassion and Confidence
Students will gain specialised knowledge to meet the growing palliative care needs of our community with ITeC Academy’s CHCSS00137 – Palliative Approach Skill Set. Designed for healthcare professionals, aged care workers and those in primary care, this nationally recognised course delivers targeted palliative care education to build your knowledge, confidence, and practice in end-of-life support.
Palliative Care Education for Aged Care and Primary Care Professionals
Whether you’re currently working in aged care or primary care settings, or assisting people with life-limiting conditions, this training provides practical, workplace-ready expertise. You’ll develop essential communication skills, learn how to support clients and families with empathy and clarity, and apply care strategies that align with best practice palliative care.
Enhance Your Communication Skills and Collaborative Practice
Effective communication is crucial in palliative care. This course will help students develop advanced communication skills to sensitively support clients, carers, and families through difficult conversations and emotional challenges. You’ll also learn how to foster collaborative relationships with health professionals, community services, and loved ones to ensure a coordinated and respectful approach to care.
Practical Training for End-of-Life Care
This training offers in-depth training focused on the palliative care journey from recognising palliative care needs to providing compassionate end-of-life care. Learn how to manage symptoms, promote comfort and dignity, and support personal care needs while respecting the wishes of individuals and their loved ones.
Education and Training with Real-World Impact
ITeC Academy’s training programs provide access to experienced educators, up-to-date resources, and a supportive learning environment. Our palliative care skill set is designed to enhance students existing qualifications or serve as a stepping stone into further education and training. Upon completion, you’ll be equipped to make a meaningful difference in the lives of those facing end-of-life.
Start Your Journey in Palliative Care Education
Join a growing network of professionals dedicated to compassionate care. Whether you’re in community services, aged care, or health, this course will elevate your ability to provide person-centred, respectful palliative care. Enrol today and gain the practical know-how to support individuals and families with dignity, understanding, and professional care.
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Learn new skills
During this course you will learn to;
- Apply the principles of a palliative approach
- Respect the person’s preferences for quality of life choices
- Respond to signs of pain and other symptoms
- Follow end-of-life care strategies.
Achieve your goals
On the successful completion of all course requirements, you will gain:
- A nationally recognised Statement of Attainment: CHCSS00137 – Palliative Approach.
- The skills and knowledge required to care for people with life-threatening or life-limiting illness and/or normal ageing process within a palliative approach.
- Credit towards a range of qualifications in the CHC Community Services Training Package at Certificate III and Certificate IV level.
Course Units
Core Units
CHCCCS017 – Provide loss and grief support.
CHCCCS036 – Support relationships with carer and family.
CHCCCS038 – Facilitate the empowerment of people receiving support.
CHCPAL003 – Deliver care services using a palliative approach.
Career Outcomes
Palliative care is an important part of the aged care experience and a strong skills set in this area will help enable you to support the individual and those around him/her with choice, dignity and high levels of care.
Assessments
You will be assessed a number of ways. These methods may include:
• Short answer questions
• Practical activities
• Workplace observation

Support relationships with carer and family.




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Need Help?
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