Business

BSB30120 - Certificate III in Business
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BSB30120 – Certificate III in Business

NEXT COURSE STARTS: 10 February, 2025
DURATION: 12 weeks
DAYS / TIME: Mon & Tues 9am – 4pm + 1 day self-study
SUBSIDISED FEE: $0-$1580
Applicable for NSW/ACT Government subsidised students *conditions apply. Contact ITeC and we can calculate your course fee. View Fees & Charges PDF for more information.
FULL FEE: $6270
ENTRY REQUIREMENTS: None.
LOCATION: ITeC Campus, Wollongong

Elevate your career potential with a Certificate III in Business

Gain essential skills for thriving in an office environment with ITeC Academy’s BSB30120 – Certificate III in Business. This course equips you with a solid understanding of office roles and responsibilities, including the importance of delivering exceptional customer service and effectively handling complaints. You’ll also enhance your time management skills by learning how to organize work schedules and prioritise your personal tasks, helping you stay on top of your professional workload. Whether you’re starting your career or looking to sharpen your skills, this course provides a strong foundation for success in the business world.

What you will learn?

Select the toggles below to get more information about what you will learn.

Roles and Responsibilities

This versatile course provides a strong foundation in essential business and technology skills, preparing you for a range of roles across industries. You’ll develop the knowledge to perform various administrative, clerical, or operational tasks, setting you up for success in today’s dynamic workplaces.

Career opportunities include positions such as clerical officer, customer service officer, payroll officer, program admin, and word processing officer. Get the skills you need to thrive in any industry with ITeC Academy!

Design and Prepare Electronic Documents and Presentations

Design and create electronic presentations for your manager/supervisor.  You will be taught how to design and develop simple business documents including spreadsheets, word documents and powerpoint presentations. Learn the fundamentals to maintaining good  financial records, how to process accounts payable and receivables.

Course Units

Core Units
BSBCRT311 – Apply critical thinking skills in a team environment.
BSBPEF201 – Support personal wellbeing in the workplace.
BSBSUS211 – Participate in sustainable work practices.
BSBTWK301 – Use inclusive work practices.
BSBWHS311 – Assist with maintaining workplace safety.
BSBXCM301 – Engage in workplace communication. 

Elective Units
BSBTEC201 – Use business software applications.
BSBTEC301 – Design and produce business documents.
BSBTEC302 – Design and produce spreadsheets.
BSBTEC303 – Create electronic presentations.
BSBPEF301 – Organise personal work priorities.
BSBOPS301 – Maintain business resources.
BSBOPS303 – Organise schedules.

Career Opportunities

Roles may include

  • Clerical Officer
  • Customer Service Officer
  • Administrative Assistant
  • Payroll Officer
  • Program Administrator
  • Receptionist
  • Word Processing Officer
  • Data Entry Operator
  • Office Junior
  • Accounts Clerk
  • Junior Personal Assistant (PA)
  • Records Officer

Use business software applications.

* This training may be subsidised by the NSW Government through the Smart and Skilled program