HLT23221 – Certificate II in Health Support Services
FOCUS >> AGED CARE HOSPITALITY
UPCOMING START DATES:
5 March, 2025
29 October, 2025
DURATION: 8 months
WORK PLACEMENT: None
SUBSIDISED FEE: $0-$990
Applicable for NSW/ACT Government subsidised students *conditions apply. Contact ITeC and we can calculate your course fee. View Fees & Charges PDF for more information.
FULL FEE: $4630
ENTRY REQUIREMENTS: See below
LOCATION: ITeC Academy, Wollongong
This is the perfect starting point to a rewarding and fulfilling hospitality career within aged care.
The Health Support Services course will equip you with the essential food handling, meal service and other critical hospitality skills. It will also equip you to work effectively with people from diverse backgrounds, communicate effectively and deliver high quality customer service. With no entry requirements or pre-requisites applicable, there is no easier way to get your career started!
Cert II in Health Support Services is considered the baseline standard for people starting in a hospitality role in aged care. This course prepares you to work in food services and associated roles in the sector and support the well-being of and care for older Australians.
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Learn New Skills
Throughout the qualification you will learn to:
- Follow basic food safety practices
- Deliver a service to customers
- Perform cleaning tasks
- Facilitate the empowerment of older people
- Work with diverse people
- Follow safe work practices.
Achieve Your Goals
On the successful completion of all course requirements, you will gain:
- A nationally recognised qualification: HLT23221 – Certificate II in Health Support Services.
- A first Aid Certificate: HLTAID011 – Provide First Aid.
Career Outcomes
Completing this course will provide you with a nationally recognised qualification and may help you to prepare for career roles such as a:
- Hospitality Worker
- Nursing Support Worker
- Kitchenhand
- Hospital Maintenance
- Ward Assistant
- Health Administrative Worker
- Health Services Assistant
- Housekeeping Attendant
Course Units
Core Units
CHCCOM005 – Communicate and work in health or community services.
CHCDIV001 – Work with diverse people.
HLTINF006 – Apply basic principles and practices of infection prevention and control.
HLTWHS001 – Participate in workplace health and safety.
Elective Units
HLTFSE001 – Follow basic food safety practices.
HLTFSE002 – Provide ward or unit based food preparation and distribution services.
HLTFSE003 – Perform kitchenware washing.
HLTHSS009 – Perform general cleaning tasks in a clinical setting.
SITXFSA005 – Use hygienic practices for food safety.
HLTAID011 – Provide First Aid.
BSBOPS203 – Deliver a service to customers.
CHCCCS010 – Maintain a high standard of service.
Assessments
You will be assessed a number of ways. These methods may include:
- Written questions
- Role-plays
- Observation in the classroom in a simulated environment
- Observation in the workplace
Entry Requirements
• Be working in the aged care/health sector.
• Basic internet knowledge and ready access to the internet.
• Able to use a computer and have basic digital literacy skills.
• Basic reading and writing skills to answer assessment questions.
• Preferably has own computer/device compatible to course requirements.
*Technology requirements – Contact ITeC Academy at enquiries@itecacademy.edu.au if you require assistance with technology requirements to complete this course.
Funding and Fees
You may be eligible for state or territory training subsidies to assist with course fees.
Check your eligibility for Smart and Skilled funding or speak to us to find out more details about subsidised prices on 02 4223 3100.
For information on funding, subsidies and prices view our Fees and Charges Schedule.
Use hygienic practices for food safety.
Apply Now
Secure a position in this course now!
Need Help?
If you have questions about this course get in contact.
* This training may be subsidised by the NSW Government through the Smart and Skilled program.
* ACT Traineeships training is funded by ACT Govt. in partnership with the Commonwealth Govt.
* ACT – Skilled Capital is an ACT Government training initiative, funded by the ACT and Australian Governments.
Age care course, Cert 2 Health Support Services, Cert 11 Health Suport Services