POLICY & PROCEDURES

Below are Policy and Procedure documents. Click the name to view and/or download a copy.

Access and Equity Policy

Advertising and Marketing Policy

AI Usage Policy

Certification Policy

Code of Practice and Registration Policy

Complaints and Appeals Policy

Continuous Improvement Policy

Credit Transfer Recognition Policy

Development and Conduct of Assessment Policy

Enrolment Policy

Fees and Refunds Policy

Grievance Dispute Resolution Policy

Industry Engagement Policy

Insurance Policy

Language Literacy and Numeracy Policy

Partnership and Third Party Arrangements

Privacy Compliance Policy

Record Retention and Reporting Policy

Student Access to Records Policy

Student Behaviour and Disciplinary Policy

Student Progress Policy

Student Wellbeing and Support Policy

Terms and Conditions

Trainer/Assessor Gain Train Retain Policy

Training and Assessment Policy

Training Product Transition Policy

Validation Policy

Workplace Training and Placement Policy

UNIQUE STUDENT IDENTIFICATION (USI)

From the 1st of January 2015 if you are undertaking nationally recognised training delivered by a registered training organisation you will be required to have a Unique Student Identifier (USI) prior to beginning your course.
If you do not already have a USI you will need to apply for one: